Careers

Job Description

We are seeking an experienced and dynamic marketing professional to join our team as the Director of Strategic Marketing. In this key leadership role, you will be responsible for shaping and executing the global integrated marketing and communication strategy to drive growth, enhance brand positioning, and maximize market share for our products and services. You will collaborate across functional teams to plan, build, execute, monitor, and optimize both inbound and outbound multi-channel marketing programs aimed at customer engagement, education, and lead generation. The successful candidate will possess a deep understanding of both B2C and B2B marketing, a strategic mindset, and a proven track record of developing and implementing successful global marketing initiatives, on time and within budget.

To apply for this position, please email your resume and cover letter to: [email protected].

Responsibilities

Strategic Planning:

• Develop, communicate, and implement a comprehensive marketing strategy aligned with the company’s overall short- and long-term business objectives.
• Proactively build quarterly and yearly marketing budget and timeline targets.

Execution

• Direct and manage the Content Marketing, Marketing Communications, and Marketing Technology teams.
• Drive successful implementation of multi-channel campaigns (includes digital advertising, website content, social media, printed collateral, events, videos and multimedia, sales tools, etc.) and optimize use of marketing automation tools.
• Manage marketing budgets to quarterly and yearly targets.
• Provide leadership and guidance to distributor teams to ensure consistency and alignment with global objectives and brand standards.

Cross-Functional Collaboration and One-team Approach:

• Demand Generation:
• Support and drive the development of impactful outbound messaging, marketing campaigns, collateral, and materials to support the entire product and services portfolio as well as launch and promotion of new products and services.
• Work closely with product management and product marketing to ensure alignment between marketing strategies and product development initiatives.

Account-based Marketing:

• In support of our key accounts and account management strategy, work as one team with the US Sales Leader and account managers to develop account-specific messaging and tactics to drive engagement and growth within target accounts.

Data Analysis and Reporting:

• Utilize data analytics and key performance indicators to measure the effectiveness of marketing campaigns and initiatives.
• Regularly report on marketing performance to the executive team and identify areas for continuous improvement.

Product Brand Management:

• Lead efforts to shape, strengthen, and elevate the company’s brand presence in the global life science reagents and services market.
• Collaborate with cross-functional teams to ensure consistent messaging and brand positioning across all channels.

Qualifications

• Bachelor’s degree in scientific discipline, Marketing, Business, or a related field (advanced degree preferred).
• Minimum of 8 years of experience in strategic marketing roles, with a focus on science or biotech (experience across both products and services and/or B2C and B2B is preferred).
• Proven track record of leading development and successful execution global marketing strategies.
• Experience with web, social media, Salesforce, and marketing automation tools for digital marketing.
• Strong leadership and management skills with the ability to inspire and lead direct and cross-functional teams.
• Excellent communication and presentation skills.
• Demonstrated business acumen and business analytics skills.
• Excellent collaboration, emotional intelligence, and project management skills.
• Ability to thrive in a fast-paced, dynamic environment.
• A power user of Microsoft Office.

The anticipated salary range for this position is $160,000- $200,000. The salary offer will depend on multiple factors which may include the successful candidate’s skills, experience and other qualifications.

Vector Laboratories’ mission is to empower scientific advancement through a culture of service, reliable products, and unmatched technical expertise, allowing scientists and organizations to move science forward with impact. With more than 45 years of history and proven success, Vector Laboratories’ reputation in protein labeling and detection is built on decades of bioconjugation experience and product development expertise. With our latest acquisitions, we have expanded our portfolio of patented technologies, products, and services to provide solutions accross the life science industry, supporting therapeutic, diagnostic and life science tools developers.

Job Description

The Director, Product Marketing, is responsible for the successful commercialization of products and services in our B2B business. The Director drives GTM strategy and execution for Vector Labs’ portfolio of products and services, with a focus on our Biopharma customer segment. This position draws on extensive knowledge of Biopharma/Biotech therapeutic development to create effective product positioning, messaging, and channel strategy to inform downstream marketing campaigns and develop sales enablement programs. The Director is strategic and metrics driven and looks to translate our business strategy into reality through leadership and a growth mindset. This position works closely with R&D, Product Management, Marketing, and Sales as part of a cohesive team that develops and delivers products and services that meet customer needs and enables Marketing and Sales to effectively communicate product value to customers. The Director understands the biopharma/biotech market and competitive landscape and identifies opportunities for market expansion. The Director is customer-centric, and looks to prioritize direct engagement with our customers to understand the customer journey and position Vector Labs as a valued partner in their development efforts.

To apply for this position, please email your resume and cover letter to: [email protected].

Responsibilities

• Creates and iterates on a 3-year strategic plan to commercialize our portfolio of products serving the Biopharma market.  
• Drives decisions and ensures resources are committed to the realization of our business objectives. 
• Responsible for GTM strategy including product positioning, messaging, market and customer segmentation, and channel strategy. 
• Establishes metrics to drive accountability in execution and monitor effectiveness in achieving business objectives. 
• Partners closely with Marketing to develop marketing campaigns that engage customers along the buyer’s journey. 
• Partners with Product Management to develop and deliver product training programs to sales, distributors, and resellers. 
• Partners with Product Management and Marketing to develop our product brand strategy, integrating acquired product portfolios into a cohesive offering. 

• Stays informed in the evolving market of biotherapeutic development, identifies where bioconjugation technology is and will be critical, and champions market expansion strategies with the Product, Commercial and Operations organization to bring further value to our customers. 
• Partners with Product Management to determine pricing strategy for catalog and custom products and services, appropriate for the market segment and position along the value chain.  
• Partners with sales in customer meetings as needed to develop and strengthen customer relationships and gain deep understanding of our customers’ challenges and unmet needs. This may include up to 10% travel. 
• Provides customer, competitor, and market feedback to the Product group to inform new product development activities and product portfolio strategy. 
• Supports product introductions and marketing and sales activities at conferences. 
• Manages the Subject Matter Expert (SME) sales support function through talent acquisition and development. 

Competencies Identified for Success 

• Customer-centric – Strives for continuous understanding of our biopharma customer needs, speaks their language, understands their workflows, processes and challenges.  
• Commercially-minded – Develops and executes Go-to-Market strategies, leveraging all facets of effective commercialization. Enables Marketing and Sales through anticipating needs for customer engagement and education. Is a partner in progressing key accounts by active participation in sales funnel process, leveraging internal knowledge and resources to secure sales and strengthen customer partnerships. 
• Leadership – Excited about developing and driving the direction of Product Marketing and Go-to-Market strategy. Understands that Vector is an evolving company and values the influence this position carries. Leads and implements change across the organization through active communication and engagement with customers and employees alike. 
• Collaborative –Understands when input from various functions is necessary to make informed decisions and solve problems in innovative ways. Knows that great work product requires collaborative iteration built on discussions and communication that incorporate information and knowledge from a variety of sources, including customer intelligence. Actively uses a deep knowledge of the business to help others achieve their goals. 
• Tenacious – Relentless in the pursuit of information, decisions and clarity to drive the business forward. Comfortable making and owning decisions in the face of ambiguity through use of data-driven metrics, solicitation of information and self-education from a variety of internal and external sources. 

 Job Qualifications (Experience, Education, Knowledge, and Skills):  

• B.S.in chemistry, biochemistry, biology or related life science field or equivalent combination of education and experience. MS/PhD and/or MBA is preferred. 
• 8+ years’ experience in Product Management or Product Marketing. 
• 3+ years’ experience working in the biotherapeutics development industry with deep understanding of pharma/biotech customers and clinical development process. 

• Experience with B2B business models and account-based marketing. 
• Demonstrated experience in impactful GTM strategy and execution. 
• Hybrid or remote – San Francisco Bay Area preferred 

Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Vector Laboratories empowers scientific advances with innovative proteomic and glycomic solutions. Supporting scientific industries worldwide for 45 years and counting, Vector Laboratories is recognized as a pioneer and market leader in immunofluorescence, immunohistochemistry, and glycobiology products as well as a broad portfolio of bioconjugation linkers and fluorescent dyes. Scientists in academia and life sciences industry continue to rely on Vector Laboratories as a trusted partner in their quest to move science forward, with impact. Our company leadership is steadfast in its mission of empowering scientific curiosity through a culture of service, reliable products, and unmatched technical expertise; a commitment that ultimately allows scientists to make a difference in the world. As an employer, Vector Laboratories instills a work culture focused on the values of integrity, excellence, inclusion, and genuine relationship-building across employees and customers.

Job Description

The Technical Application Scientist’s primary responsibility will be to educate clients on our products, provide application expertise, insight and troubleshooting assistance for all Vector Laboratories’ product lines. The Scientist works directly with researchers and product developers across the life sciences fields, as well as representatives located throughout our worldwide distribution network. As a member of the Product team, the Technical Application Scientist will also assist in the generation of technical content to support promotional activities and marketing campaigns. 

 The successful candidate will be self-motivated, a creative thinker and a problem solver who enjoys interacting with people. They will be a team player with strong communication, organizational, and time management skills. Previous experience in a Technical Application Scientist or education type of role is beneficial. 

To apply for this position, please email your resume and cover letter to: [email protected].

Responsibilities

• Provide prompt and accurate technical support via phone and electronically to domestic and international customers, encompassing all aspects of pre- and post-sales product use, application advice, troubleshooting and complaint handling. 
• Provide an exemplary customer experience, by being proactive in outreach and identifying opportunities to enhance our customer relationships. 
• Generate and maintain precise entries in the technical service database. 
• Collaborate with internal company departments and individuals to answer and solve customer inquiries and issues. 
• Contribute to the product knowledge database through customer inquiries and feedback. 
• Create & collaborate with the Product team to support marketing content and campaigns. 

• Provide feedback regarding competitive products and related information. 
• Present technical training seminars and webinars to internal and external stakeholders. 

 Job Qualifications (Experience, Education, Knowledge, and Skills):  

• BS or MS in Biology, Biochemistry, Chemistry or related life science field with 2 years of hands-on laboratory experience in techniques in protein detection and bioconjugation. 
• Knowledge of bioconjugation techniques including classical and click chemistry, fluorescent dye and biotin labeling of proteins is desired. 
• Excellent communication (verbal and written) skills. 
• Must be located within commuting distance of any of our offices in Newark, CA, Plain City, OH 
• Ability to travel up to 10% of the time for work related business. 
• Ability to work as productively in a team, to accomplish department and company-wide objectives. 
• Previous technical support experience is a plus. 
• Knowledge of Salesforce or other CRM tools is a plus. 

Competencies for success 

• Communications Skills: Proactive communication, both verbal and written, to identify issues and effectively collaborate with stakeholders at all levels for resolution 
• Critical Thinking: Strong troubleshooting and analytical skills needed for effective resolution of customer issues. 
• Attention to detail: Meticulous approach to ensure accuracy of information shared with the customer 
• Adaptability: Flexibility to adapt to changing priorities, motivated and curious to learnabout new products and applications 
• Customer Focus: Understanding and addressing customer needs and challenges. Providing effective technical support and guidance to customers. Collaborating with customers to understand their workflows and tailor solutions to their requirements. 

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

We are seeking an Accounting Manager with a focus on Cost Accounting & Business Intelligence to lead our cost accounting efforts within our multisite manufacturing organization. This role requires a strong understanding of cost accounting principles, processes, and systems, as well as the ability to analyze financial data to support decision-making. The Accounting Manager will collaborate with cross-functional teams and senior management to provide accurate and timely information for effective cost management and controls. Should enjoy a fast-paced acquisitive environment. This position reports to the Corporate Controller.

To apply for this position, please email your resume and cover letter to: [email protected].

Responsibilities

Cost Accounting

• Develop and maintain cost accounting policies, procedures, and controls across multiple manufacturing locations, including implementation at newly acquired businesses
• Oversee the accurate and timely recording of inventory balances, cost transactions, and cost allocations, including setting and periodic review of labor and overhead rates
• Monitor and analyze cost variances, investigate discrepancies, and partner with operations to implement corrective action
• Maintain standard cost data in ERP, including update of standard costs for raw materials and cost rollup of subassemblies and finished goods to support new product launches and ongoing manufacturing improvements
• Prepare and present cost reports, forecasts, and budget analyses to senior management
• Collaborate with senior leadership to assist with the budgeting process.
• Collaborate with other departments to identify cost reduction opportunities and drive cost optimization initiatives
• Ensure compliance with relevant accounting standards and compliance requirements

Financial Analysis and Reporting

• Assist with month-end and year-end close
• Conduct in-depth analysis of expense data to identify trends, patterns, and areas of improvement
• Provide insights and recommendations based on cost analysis to support strategic decision-making
• Participate in the development and evaluation of business cases for new projects, products, or services
• Identify and implement the use of strategic metrics to enhance business operations

Qualifications

Competencies Identified for Success

• Cost Accounting Expertise: In-depth knowledge of cost accounting principles, techniques, and best practices. Proficient in cost allocation methods, cost analysis, and variance analysis
• Communications Skills: Excellent written and verbal communication skills to present financial information and collaborate effectively with stakeholders at all levels
• Analytical Thinking: Strong analytical skills to interpret complex financial data, identify trends, and draw meaningful insights to support decision-making
• Attention to detail: Meticulous approach to ensure accuracy and precision in accounting records and reports
• Adaptability: Flexibility to adapt to changing priorities, manage multiple tasks, and meet deadlines in a fast-paced environment
• Financial Acumen: Solid understanding of financial statements, budgeting, forecasting, and financial analysis

Job Qualifications (Experience, Education, Knowledge, and Skills):

• Education: BA in Accounting, Finance, or related field
• Experience: Minimum of 5 years of experience in cost accounting. Experience in manufacturing or production environments is highly desirable as is experience in public accounting
• Technical Skills: Proficiency in cost accounting software and ERP systems with advanced knowledge of NetSuite, Tableau and excel for financial analysis and modeling
• Knowledge: Strong understanding of generally accepted accounting principles (GAAP) and cost accounting standards
• Industry knowledge: Familiarity with industry-specific cost accounting practices and compliance matters
• Problem-solving abilities: Demonstrated ability to analyze complex problems, identify root causes and propose effective solutions in a timely manner
• Strategic perspective: Ability to integrate multiple manufacturing sites into consistent processes and systems

The anticipated salary range for this position is $125,000—$150,000. The salary offer will depend on multiple factors which may include the successful candidate’s skills, experience and other qualifications.

Education

BA in Accounting, Finance, or related field

Responsible for acting as a liaison between customers and Vector Laboratories. They participate in some difficult CS responsibilities, taking action under direction of either Customer Service Management and/or a Sr CSR.  Accurately process customer orders via email, phone, and fax via NetSuite ERP system.  Answer phones, provide product/services information, resolve emerging problems that customers might face with accuracy and efficiency, along with miscellaneous office tasks. They bring departmental efficiency ideas to management for discussion and possible implementation.  This position reports to the Sr. Supervisor, Customer Service.

The ideal candidate for this position will be customer centric, who is always looking for ways to improve our processes & customer satisfaction.  We manage this in a collaborative team seting.

To apply for this position, please email your resume and cover letter to: [email protected].

Responsibilities

• Respond to incoming customer inquiries
• Process email, phone, and fax orders into the NetSuite ERP system
• Correspond with customers via email and phone
• Provide world class customer service; follow-up with clients as appropriate
• Ensure customer satisfaction via active listening; handle complaints with tact, diplomacy, & in a timely manner.
• Inform management chain of complaints, issues, etc. with product(s) and/or service(s)
• Promote Vector products through special offers, cross selling, and/or upselling as appropriate
• Pass to CS management and/or Technical Support requests for refunds, exchanges, and/or credits
• Follow SOPs, along with directions from Manager
• Suggest & implement departmental efficiencies
• Various miscellaneous office tasks
• Other duties as assigned

Qualifications

• Associates Degree/equivalent & 3+ years of experience, or equivalent 5+ yrs experience post High School with experience working in a fast paced environment
• Excellent writing & English communication skills, both in person & over the phone.
• Ability to work independently, within prescribed guidelines, in a team environment
• Computer data entry skills, along with MS Office Suite (Outlook, Word, Excel, Teams) skills
• Familiarity with Netsuite system preferred
• Life Sciences experience preferred
• Ability to navigate a multi-line phone system
• Ability to follow communication procedures, guidelines, and policies
• Ability to read and follow written instructions
• Ability to multi-task, prioritize and manage time effectively
• Ability to work with diverse personalities.
• Strong organizational skills

The anticipated salary range for this position is $26–$28/hr. The salary offer will depend on multiple factors which may include the successful candidate’s skills, experience and other qualifications.

Education

Associates Degree/equivalent & 3+ years of experience, or equivalent 5+ yrs experience post High School with experience working in a fast paced environment

Job Description

Vector Laboratories is actively responding to the COVID-19 pandemic through vaccine and diagnostic programs.

We are seeking a Director, Quality Assurance to join our Team. This position will work closely with Operations, Product Development and Senior Management to ensure Vector Laboratories maintains and improves its Quality Management System. The Director, QA, reviews day to day activities to understand points of weaknesses and areas of improvement within the QA team as well as in the operations of developing, manufacturing, and delivering high quality product to customers. The Director is keenly aware of the value of the quality of product that Vector has historically produced and will maintain during growth and achievement of our company strategy. This entails understanding company direction and its impact to processes and recognizes where and how to deploy resources to ensure the appropriate amount of effort is used to support company growth. The Director is a leader who can employ risk-based thinking and can provide guidance and align cross-functional groups to ensure that all employees understand and are engaged in our quality systems. This position reports to the Vice President, Product.

To apply for this position, please email your resume and cover letter to: [email protected].

Responsibilities

Description of Duties:      

• Leads the QA team to ensure the Vector organization meets all aspects of ISO9001:2015 through maintenance and continuous improvement of our Quality Management System.
• Identifies risks and opportunities in our QMS through understanding of company strategy and our customers’ needs..
• Defines applicable quality systems for multiple operational sites in a risk-appropriate and phase-appropriate manner
• Participates in customer meetings to understand needs and guide internal discussions to meet customers’ quality needs.
• Works with the commercial organization to provide and ensure adherence to quality agreements.
• Works closely with various functions to provide guidance and leadership to maintain a strong quality culture in keeping with our company values.
• Suggests areas of investment to improve efficiencies and mitigate risk.
• Oversees all QA functions including training, product release, document control, quality events, verification and validation of equipment and processes.
• Leads internal audits, customer audits as well as surveillance and certification audits by our notified body to ensure compliance.
• Ensures quality metrics are collected and monitors performance against defined targets.
• Leads Quarterly Management Reviews with the executive team.
• Ensures adherence to change management process and support validation activities such as development of user requirements, protocols and reports.
• Work with R&D and product management for design control implementation for new and custom products, including defining user needs, risk management, verification and validation, FMEA, design review requirements, etc.

Qualifications

The ideal candidate for this position will be a creative thinker who can drive development of unique concepts a vision of the future of the department and ability to plan and execute that vision.

Competencies Identified for Success

• Quality – Values quality in terms of product reliability and performance as well as in the operations and systems that support our company and serves our customers. Can clearly convey what quality is and why it matters to all levels of the organization. Able to foster a spirit of continuous improvement to drive additional value for internal and external customers
• Leadership – Able to align cross-functional teams with varying priorities and objectives to ensure that all employees understand and uphold Vector’s Quality Management System. Makes quality a practice versus an “check the box” activity. Devotes time and effort to develop team members to ensure success at Vector. Builds strong relationships with functional leaders to facilitate honest and productive communication.
• Strategic – Understands company strategy and in turn develops a long-term plan for the Quality Assurance function to support execution. Right-sizes investment to align with risks and opportunities.
• Collaborative – Understands the success of Quality Management System depends on involvement and input from all parties. Takes the time to explain the “why”, fully understand issues and conflicts, voices concerns honestly and clearly to arrive at alignment on initiatives and execution of day-to-day activities.Education, Experience, Knowledge, and Skills

• Quality professional with a minimum of 10 years’ experience in a life science industry and minimum of 5 years in a quality management role.
• Ability to make risk-based and phase appropriate decisions and effectively communicate risks to management.
• Strong verbal and written communication skills and ability to navigate stakeholders from various departments.
• BS Degree in Life Science or Engineering discipline.
• Requires knowledge of ISO 9001 and/or ISO 13485, 21 CFR 820, or ICH Q7.
• Prior experience working at / with CMOs / CDMOs preferred
• Proven ability to work with employees of all levels successfully.
• Strong problem-solving skills.
• Self-motivated and able to organize and prioritize multiple tasks.

Education

• BS Degree in Life Science or Engineering discipline.

The anticipated salary range for this position is $185,000—$195,000. The salary offer will depend on multiple factors which may include the successful candidate’s skills, experience and other qualifications.

Job Description

The Technical Support Scientist’s primary responsibility will be to provide product and application expertise, insight and troubleshooting assistance for all Vector Laboratories’ reagents to researchers across the life sciences fields and to our distributors worldwide. Also, as a member of the commercial team, the Technical Support Specialist will help in the generation of technical material and marketing content to support promotional activities and campaigns, as well as represent the company at conferences, meetings and vendor shows as required.

The successful candidate will be self-motivated, a creative thinker and a problem solver who enjoys direct interaction with people.  Candidate will be a team player with strong communication, organizational, and time management skills. Previous experience in a technical support role in a life science company would be beneficial.  This position reports to the Sr Director, Commercial Operations.

The ideal candidate for this position will be a collaborative problem solver, working to find the best possible solution to the client’s questions and needs.  The candidate should embrace opportunities to learn more about our existing and upcoming products, as well as what our competitors are releasing.  This is a collaborative, team, environment.

To apply for this position, please email your resume and cover letter to: [email protected].

Responsibilities

Key responsibilities include, but are not limited to:

• Provide prompt and accurate technical support via phone and electronically to customers worldwide, encompassing all aspects of pre- and post-sales product use, application advice, troubleshooting and complaint handling.
• Generate and maintain precise entries in the technical service database.
• Collaborate with internal company departments and individuals to answer and solve customer inquiries and issues.
• Contribute to the product knowledge database through customer inquiries and feedback.
• Assist with the Marketing Team on marketing content and campaigns.
• Provide feedback regarding competitive products and related information.
• Provide a positive customer experience.
• Represent company at life science vendor shows and conferences.

Qualifications

• Master’s degree (1+) Bachelor’s degree in Biology, Chemistry or related life science field required.
• Minimum of 2-4 years’ hands-on experience with techniques such as immunohistochemistry, immunofluorescence and related histological methods.
• Experience in a histology core facility a plus.
• Working knowledge of ELISAs, blotting, flow cytometry and nucleic acid applications.
• Knowledge of the global life science reagent market and products.
• Ability to work independently, and as part of a group, to accomplish department and company-wide objectives.
• Independently resolve and close customer inquiries and complaints.
• Previous technical support experience is a plus.
• Knowledge of Salesforce or other CRM tools is a plus.
• Excellent communication (verbal and written) skills.
• Ability to travel up to 10% of the time for work related business.

Education

• Master’s degree (1+) Bachelor’s degree in Biology, Chemistry or related life science field required.

The anticipated salary range for this position is $95,000—$100,000. The salary offer will depend on multiple factors which may include the successful candidate’s skills, experience and other qualifications.